Compassion in Practice, the national strategy for nurses, midwives and care staff, was launched in December 2012. Since that time a significant programme of work, through six action areas, has created a momentum across the country which has recognised the crucial role that organisational culture plays in determining the experience of patients, users of our services, and staff.
The Culture of Care Barometer report was developed from the early discussions of a group of professionals, carers and managers, who were so perturbed by the failings at Mid Staffordshire Hospital that they were determined to explore what could be done to improve the quality of care for patients. As a result, the first early blueprint of a tool to measure the culture in care organisations was developed.
This document reports upon a project commissioned by NHS England as part of the Compassion in Practice programme of work. The project aimed to develop and validate a measurement instrument with which to gauge the different attributes of environments in which care is delivered and so help understand the culture of care in healthcare organisations. This Culture of Care Barometer aligns closely with the Compassionate Leadership strand.