[PDF] Towards safe, effective and compassionate care: guidelines supporting domiciliary care workers to meet the NISCC Standards of conduct and practice

Source:
Guidelines and Audit Implementation Network - GAIN
Publisher:
Guidelines and Audit Implementation Network (GAIN)
Publication date:
30 March 2017

Abstract

This guideline is intended to support social care employers, specifically supervisors, managers, learning and development leads in ensuring that domiciliary care staff they employ are enabled to meet the NISCC Standards of Conduct and Practice. It can be used as a development tool for managers to help them consider the behaviour of frontline staff, to recognise how staff behaviour has implications for the workplace, and it identifies approaches that can be used to strengthen social care practice. Checklists throughout the document and in the appendix are intended to be used as prompts/cues for reflection. It can also be used directly with staff as a tool to enhance supervision on an individual basis or collectively within a team.