[PDF] Compassion in practice : nursing, midwifery and care staff - our vision and strategy

Source:
NHS England
Publisher:
NHS England
Publication date:
04 December 2012

Abstract

This three-year vision and strategy for nursing, midwifery and care staff that aims to build the culture of compassionate care in all areas of practice. Actions include: recruiting, appraising and training staff according to values as well as technical skill; regularly reviewing organisational culture and evidence for staffing levels; doing more to assess patients’ experience; and helping staff make every contact count for improving health and wellbeing.