[PDF] Options appraisal on the measurement of people's experiences of integrated care

Picker Institute Europe
Picker Institute Europe
Publication date:
01 March 2013


This report recommends that integrated care should be measured in a way that combines information from existing national health and social care data sets with feedback directly from patients, service users and carers. It concludes that a new, bespoke validated survey of users of health and social care which captures experiences of care coordination across services would be hard to justify in terms of cost, burden, and time to develop and implement.