[PDF] Evidence of the effectiveness of strategies to improve patients' experience of cancer care

Source:
Picker Institute Europe
Publisher:
Picker Institute Europe
Publication date:
29 June 2007

Abstract

This paper provides an overview of the evidence base for key recommendations made by the Patient Experience Working Group. These include: providing information at key points along the care pathway; offering patients a choice of treatment and care packages; providing support for self-care and self-management; obtaining systematic feedback from patients by means of surveys; and, involving service users in decisions about reconfiguration and service development.