Guidance for commissioning integrated urgent and emergency care : a 'whole system' approach

Royal College of General Practitioners - RCGP
Royal College of General Practitioners (RCGP)
Publication date:
01 August 2011


This guidance considers urgent and emergency care and gives an overview of the key issues for those commissioning urgent and emergency care services. Using the Clinical Commissioning Cycle developed by the Centre, the guide draws on a wealth of available evidence to enable commissioners to effectively review and redesign their urgent and emergency care services to be more responsive to the needs of their local populations. 

 It shows how to redesign services leading to more integrated care pathways and draws on the Quality, Innovation, Productivity and Prevention (QIPP) programme and other measures to deliver the required efficiency savings.