[PDF] Service pledge tools : making patient engagement a reality

Source:
Picker Institute Europe
Publisher:
Picker Institute Europe
Publication date:
30 April 2008

Abstract

Patient engagement is a much-used term describing an essential healthcare concept; the question is what is it, why do it and how in reality can it be delivered effectively? A service pledge tool developed by Breakthrough Breast Cancer offers a tried and tested model.

 

This briefing was published in May 2008.