[PDF] Performance measurement for health system improvement : experiences, challenges and prospects

World Health Organization
World Health Organization (WHO)
Publication date:
30 April 2009



This volume [presents] the opportunities and challenges associated with performance measurement in a framework that is clear and easy to understand. It examines the various levels at which health system performance is undertaken, the technical instruments and tools available, and the implications using these may have for those charged with the governance of the health system. Technical material is presented in an accessible way and is illustrated with examples from all over the world. Performance Measurement for Health System Improvement is an authoritative and practical guide for policy makers, regulators, patient groups and researchers.   Provides a holistic approach to the performance measurement, covering technical and policy aspects; Draws on experience of health care systems from all over the world; Non-technical language makes it accessible to a wide readership, including policy makers and representative groups.