Abstract

Mobbing has been defined as interpersonal workplace aggression and efforts by individuals to harm others with whom they work. Mobbing has been characterised as an emerging risk at work. Certain workplace characteristics have been linked to mobbing. The aim of this study was to analyse the influence of role clarity, interpersonal conflicts and social support on mobbing and its consequences (inclination towards absenteeism and psychosomatic disorders) in a sample of employees working with people with learning disabilities. The study participants were 422 employees working at 61 companies in the Valencian Community, Spain. The participants completed a self-report confidential questionnaire. Structural equation modelling (SEM) was used to test a hypothesised model that linked the psychosocial factors, mobbing, and its consequences. The findings indicated that the model showed an adequate fit to data, with all hypothesised relationships being significant. The results provide support for the mediator role of mobbing in the relationship between high role ambiguity, low social support and high interpersonal conflicts and psychosomatic disorders and inclination towards absenteeism.