[PDF] Building successful Healthwatch organisations : 15 case studies

Local Government Association
Local Government Association
Publication date:
31 March 2012


Local authorities are responsible for commissioning Healthwatch and are embracing this challenge with increasing energy and enthusiasm. The case studies in this report are intended to provide a flavour of some of the good work and innovative practice-taking place. This report is intended to highlight some of the common threads and critical success factors we have drawn out of 15 case study areas. Wherever possible we have focused on the vision, approach, good practice and innovation so we can disseminate the learning and experiences.