This toolkit provides recommendations and examples of innovative practice for professionals working in social services providing care for older people. It is based on desktop literature research and the result of the European Social Network’s (ESN) work on ageing and care between 2014 and 2016. Chapters cover knowledge and best practice around initiatives to promote active ageing and independence, carers support, improving the coordination of health and social care services, and support for people with complex needs and disabilities as they grow older. Chapter one focuses on the promotion of active ageing and discusses key developments such as supporting volunteering, prevention and early intervention, and rehabilitation. Chapter two highlights the challenges in recruiting sufficient qualified social care staff, particularly in the provision of long-term care and looks at how to better support informal carers. Chapter three discusses cooperation and integration opportunities in older people’s services. It analyses the challenges of integrated services at three different levels: macro-level, meso-level and micro-level. The final chapter explores how people with multiple conditions can be supported most effectively in a person-centred way, including people living with dementia and people with learning disabilities. Each chapter includes a review of the legal and policy frameworks and examples from practice.