[PDF] The importance of engaging staff and patients in Always EventsĀ®

Source:
Picker Institute Europe
Publisher:
Picker Institute Europe
Publication date:
02 May 2018

Abstract

In 2016, Blackpool Teaching Hospitals NHS Foundation Trust started on a journey to improve how carers are welcomed on to their wards using the Always Event framework. This case study focuses on the challenges and solutions the team experienced with engaging staff and patients.