[PDF] Quality in the new health system : maintaining and improving quality from April 2013

NHS England
NHS England
Publication date:
24 January 2013


The National Quality Board (NQB) has published its final report setting out how quality will be maintained and improved in the new health system.   

The NQB brings together the national organisations across the health system responsible for quality including the Care Quality Commission, Monitor, the NHS Trust Development Authority, NICE, the General Medial Council, the Nursing and Midwifery Council, the NHS Commissioning Board, Public HealthEngland and the Department of Health.   

This report focuses predominantly on how the new system should prevent, identify and respond to serious failures in quality and provides a collective statement from NQB members as to:  

  • the nature and place of quality in the new health system;
  • the distinct roles and responsibilities for quality of the different parts of the system;
  • how the different parts of the system should work together to share information and intelligence on quality and to ensure an aligned and coordinated system wide response in the event of a quality failure; and
  • the values and behaviours that all parts of the system will need to display in order to put the interests of patients and the public first and ahead of organisational interests.

  The report has been finalised following its publication in draft form in August 2012.  The NQB is grateful for comments and views they received its draft report, and has taken these into account, alongside developments in the system, in finalising its report.