This module is part of the WHO Mental Health Policy and Service guidance package, which provides practical information to assist countries to improve the mental health of their populations. It aims to ensure that quality is placed firmly on the policy agenda for mental health care and provides practical guidance for the implementation of quality improvement mechanisms in mental health services at the national and local levels.
The introduction provides a rationale for the importance and value of quality in mental health care. It also provides a conceptual introduction to the issue of quality improvement and some of the approaches that have been developed in order to improve quality. A step-by-step programme is then presented which should assist countries to improve the quality of mental health care.