A practice guide providing advice to commissioners and employers on developing staff in adult social care and health care to work in a way that minimises the use restrictive practices or interventions. The guide provides a clear framework to help in planning learning and development and provides key points to ensure that any restrictive practice or intervention is in accordance with principles from Department of Health guidance. It includes a section on effective workforce development which looks at organisation values, designing support and care that works, and developing workforce's skills and knowledge. A section on implementation includes information for specific situations, including: the use of positive behaviour support, mental health needs, dementia, learning disabilities, autism, and acute health services. It is one of suite of guidance written to support the introduction of the Department of Health's 'Positive and proactive care: reducing the need for restrictive interventions'.