Add this result to my export selection A toolkit for improving compassionate care through near real-time feedback (PDF) Source: Picker Institute Europe (Remove filter) Published by Picker Institute Europe, 01 February 2017 How can you use near real-time feedback to improve patient experience of compassionate care? Our toolkit is designed for anyone wanting to improve patient experiences in hospitals. It provides... Read Summary Type: Case Studies (Remove filter)
Add this result to my export selection The importance of engaging staff and patients in Always Events® (PDF) Source: Picker Institute Europe (Remove filter) Published by Picker Institute Europe, 02 May 2018 In 2016, Blackpool Teaching Hospitals NHS Foundation Trust started on a journey to improve how carers are welcomed on to their wards using the Always Event framework. This case study focuses on the... Read Summary Type: Case Studies (Remove filter)
Add this result to my export selection Improving patients' experiences of using the call button (PDF) Source: Picker Institute Europe (Remove filter) Published by Picker Institute Europe, 01 July 2018 The Mid Yorkshire Hospitals NHS Trust is using the Always Events® framework to improve their patients’ experiences of maternity services, the acute respiratory ward (G45) and surgical gynaecology... Read Summary Type: Case Studies (Remove filter)
Add this result to my export selection Supporting patients to be involved in the planning of their care (PDF) Source: Picker Institute Europe (Remove filter) Published by Picker Institute Europe, 19 July 2018 In 2017, Central London Community Healthcare (CLCH) NHS Trust set out on a journey to improve the experiences of their patients using the Always Events® framework. This case study details the key... Read Summary Type: Case Studies (Remove filter)
Add this result to my export selection Improving the transitions of care for users of Learning Disability Services (PDF) Source: Picker Institute Europe (Remove filter) Published by Picker Institute Europe, 19 July 2018 Lancashire Care is an Always Events® pioneer. They were one of the first trusts to implement Always Events after the programme was launched in England in the spring of 2015. Read Summary Type: Case Studies (Remove filter)