Results for all evidence | Case Studies | Picker Institute Europe 1 - 5 of 5 sorted by relevance / date

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A toolkit for improving compassionate care through near real-time feedback [PDF]

Remove: Picker Institute Europe source - 01 February 2017 - Publisher: Picker Institute Europe

How can you use near real-time feedback to improve patient experience of compassionate care? Our toolkit is designed for anyone wanting to improve patient experiences in hospitals. It provides...

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The importance of engaging staff and patients in Always Events® [PDF]

Remove: Picker Institute Europe source - 02 May 2018 - Publisher: Picker Institute Europe

In 2016, Blackpool Teaching Hospitals NHS Foundation Trust started on a journey to improve how carers are welcomed on to their wards using the Always Event framework. This case study focuses on the...

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Improving the transitions of care for users of Learning Disability Services [PDF]

Remove: Picker Institute Europe source - 19 July 2018 - Publisher: Picker Institute Europe

Lancashire Care is an Always Events® pioneer. They were one of the first trusts to implement Always Events after the programme was launched in England in the spring of 2015.

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Improving patients' experiences of using the call button [PDF]

Remove: Picker Institute Europe source - 01 July 2018 - Publisher: Picker Institute Europe

The Mid Yorkshire Hospitals NHS Trust is using the Always Events® framework to improve their patients’ experiences of maternity services, the acute respiratory ward (G45) and surgical gynaecology...

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Supporting patients to be involved in the planning of their care [PDF]

Remove: Picker Institute Europe source - 19 July 2018 - Publisher: Picker Institute Europe

In 2017, Central London Community Healthcare (CLCH) NHS Trust set out on a journey to improve the experiences of their patients using the Always Events® framework. This case study details the key...

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Results for all evidence | Case Studies | Picker Institute Europe 1 - 5 of 5 sorted by relevance / date

A toolkit for improving compassionate care through near real-time feedback [PDF]

The importance of engaging staff and patients in Always Events® [PDF]

Improving the transitions of care for users of Learning Disability Services [PDF]

Improving patients' experiences of using the call button [PDF]

Supporting patients to be involved in the planning of their care [PDF]